Wednesday, September 28, 2011
Possible renewal issue...
We have had a few patrons complaining that items that they believed they had renewed online were never actually renewed. Rosalie has investigated the problem but was not able to replicate the problem herself. If you have a patron complaining of this issue, Rosalie has asked that we get their name and find out which browser (Internet Explorer, Safari, Firefox, etc.) they were using at the time they made the renewal.
Thanks!
Thanks!