Wednesday, December 30, 2009
incorrect email addresses for some patrons
Because of our recent email problems, I have been going through all the emails that have bounced. I have put stops on many people's cards to have their emails checked. Shelley also did this. Please, please, please--if there is an email stop on someone's card, double check the address. I suspect some are just simple typos, etc.
Remember how testy people get when they don't get those reminders!! Thanks!
RB
Remember how testy people get when they don't get those reminders!! Thanks!
RB
Wednesday, December 23, 2009
Happy Holidays!
YS story times and programs
The YS registrations for January and monthly repeating programs are now on the library web site.
RVCC Children's Sampler Series has donated tickets to performances. Eligibility to receive the tickets are tied into program registration. Please review the web site and links. Hopefully it all makes sense, if not please let me know.
Thanks,
mc
RVCC Children's Sampler Series has donated tickets to performances. Eligibility to receive the tickets are tied into program registration. Please review the web site and links. Hopefully it all makes sense, if not please let me know.
Thanks,
mc
Monday, December 21, 2009
John has cancelled his computer lesson for tonight
John the computer tutor called to let us know that he has had to cancel his computor session for tonight. His appointment is with Helen. He has called and left messages at the # listed on the training calendar but does not know if she received them. She may show up at 7 pm for her appointment.
Thursday, December 17, 2009
Books for Far Hills CD
What happened to the FHCD books we were holding at circ? Person came to pick up and we couldn't find them. Pls. let AP know. Thanks
Friday, December 11, 2009
Overdue reminders may be working now
It seems like the overdue issue is coming to a close. I think most people have been getting their overdues as of Wednesday the 9th. Some of my email troubleshooting buddies have said that their reminders have come through.
I'm a little tentative to say that the problem is totally solved -- until the test book I checked out to myself sends me a reminder to my home (yet to happen).
Anyone who complains--please double check their email addresses (I found some typos and some @patmedia addresses still out there)--then refer them to me.
[Broken record time]--Keep pitching Library Elf www.libraryelf.com -- those are the reminders that I am getting, but not the others!
RB
I'm a little tentative to say that the problem is totally solved -- until the test book I checked out to myself sends me a reminder to my home (yet to happen).
Anyone who complains--please double check their email addresses (I found some typos and some @patmedia addresses still out there)--then refer them to me.
[Broken record time]--Keep pitching Library Elf www.libraryelf.com -- those are the reminders that I am getting, but not the others!
RB
First Quarter Adult Programs
Adult Programs, Displays, and Book Discussions through March are now on our website. ESL info is also updated. Computer classes will be up next week. If you see any glitches, please let me know.
M.E.
M.E.
Wednesday, December 09, 2009
Information sheets for ESL
Thanks to Madelyn, we now have half-page Spanish language information sheets on the Winter 2010 ESL classes. They are in the Adult Program Book, paper clipped to the blue divider.
Tuesday, December 08, 2009
Prints Also Available from Current Art Show
Prints of certain paintings are also available at reasonable prices:
8 x 10" = $25
11 x 14" = $40
Interested patrons can email the artist directly to order them. The email address is at Circ. and in the community room.
M.E.
8 x 10" = $25
11 x 14" = $40
Interested patrons can email the artist directly to order them. The email address is at Circ. and in the community room.
M.E.
Greeting cards available from current exhibition
The artist whose work is currently on display has greeting cards for sale. There are two packets in the Art Exhibit envelope at Circ. to sell, plus one sample for perusal. Each packet is $8 for 5 cards.
I have more packets in my office.
M.E.
I have more packets in my office.
M.E.
Monday, December 07, 2009
Reminding everyone again
I don't know why others from outside the library are able to read our blog because we have limited permissions but obviously from the post on St. Nicolas they can. Please may I remind you as I have many times in the past, do not put patron information on the blog. No names, no actions, no items they request no nothing. The commenter is correct that if she can get in so can others, and we don't want to give out any patron information good or bad that might be of harm to someone.
If you need to tell the staff something of a sensitive nature please use email. Save the blog for found a wallet, LH closed today etc.
Pat
If you need to tell the staff something of a sensitive nature please use email. Save the blog for found a wallet, LH closed today etc.
Pat
Saturday, December 05, 2009
St. Nicholas Day!
Happy St. Nicholas Day to all on December 6th!
St. Nicholas with the help of TAC members filled the shoes left by children from 11/30-12/4.
If by chance some children and parents forgot to leave a shoe for St. Nicholas, extra treats have been prepared.
The extra treats are in a box in the circulation cubby. St. Nicholas has given permission to lavish these treats to children visiting the Library on Sunday.
mc
Thursday, December 03, 2009
Overdue mess continues
All of the email reminders bounced today--Thursday, so the problem continues. The email is fixed now, supposedly. I will keep you posted. Continue to pitch Library Elf--www.libraryelf.com. You can link to it from our website also.
RB
RB
Wednesday, December 02, 2009
FYI: Last meditation group meets Friday, 12/4
Fauzia Burke, who has led our meditation group for some time, has decided to take a break next year. I do not have a replacement for her, though I will try to find someone to whom to refer interested patrons. If you know of any meditation classes, please let me know.
Thanks, M.E.
Thanks, M.E.
Spanish Phrases for patrons
Just a reminder about the list in the circ. cubby: please jot down any phrases you would like to have translated into Spanish. Any phrases that would help us to communicate with patrons would be appreciated. I will leave the list up until December 9th. Feel free to speak with me if you have any questions. Thanks!
Tuesday, December 01, 2009
No overdure or almost due messages
As has happened before, with the upgrade came the cessation of the email overdue and almost due notices. Rosalie is now on the case.
Please feel free to explain to any patron who calls or comes in with a complaint, that with the upgrade came this small problem and we are fixing it. If they want you to waive their fines or at least reduce them please feel free to do so for anything due after November 19, the day of the upgrade.
I do not encourage you to offer this relief unless the patron brings it up and seems to think they deserve it because we didn't notify them of almost due. Judge the situation and do what you think is right. Remember if you respond affirmatively to one request and relieve the patron of a fine you should continue that practice when another patron asks for the same relief, because they have been part of the same situation.
Pat
Please feel free to explain to any patron who calls or comes in with a complaint, that with the upgrade came this small problem and we are fixing it. If they want you to waive their fines or at least reduce them please feel free to do so for anything due after November 19, the day of the upgrade.
I do not encourage you to offer this relief unless the patron brings it up and seems to think they deserve it because we didn't notify them of almost due. Judge the situation and do what you think is right. Remember if you respond affirmatively to one request and relieve the patron of a fine you should continue that practice when another patron asks for the same relief, because they have been part of the same situation.
Pat
