Tuesday, September 01, 2009
Holds--when a patron doesn't want the item--check in twice to trap the next person
If there is a hold on an item, and the patron doesn't want it: Check the item in TWICE to make sure the next hold is trapped. Many times it just goes from held-in, and there are still holds. This is some sort of Polaris buggyness that hopefully be fixed in another release.
I just put out a bunch of BookCDs with many reserves on them from patrons who asked to get first dibs on anything that we bought. They may not want a particular title, so you will encounter this problem in spades.
RB
I just put out a bunch of BookCDs with many reserves on them from patrons who asked to get first dibs on anything that we bought. They may not want a particular title, so you will encounter this problem in spades.
RB
# posted by Bernardsville Library Staff Information : 2:23 PM
