Monday, September 14, 2009
And so we begin the winter of our discontent....Big time patron renewals
September 15th a day that will live in infamy! All 2800 patrons that we postponed their expiration date to September 15 now have to be dealt with. To lessen the pain, I parceled up the group, and now blocks of patrons will expire on set dates out to the end of February 2010. It still will mean a lot of renewals, angry patrons, phone calls, etc. We WILL get through this!
RB
RB