Monday, May 11, 2009
Problem shelf discussion
Here is the answer to one of our discussions at the circ meeting. We can change an item status to problem shelf but we would then have to check the item in off the patron's card. Because keeping the patron responsible for the item is the most important thing, please follow these procedures
Leave the item checked out to the patron.
Add a block in their patron status to read item on problem shelf. You can name the item if you wish. Don't forget to put in your initials and the date.
When the problem is fixed please remember to check in the item and delete the block in patron status.
One other thing that Rosalie brought up to me when we were discussing problem shelf status is that sometimes we are still not using the right patron code at registration. Please make sure that if the person has a Bernardsville address or is a tax payer to Bernardsville (some Bernards Township people or Far Hills people) they have a status that differentiates their age. If they live anywhere else, even if they work in Bernardsville, they are counted as non resident courtesy.
