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Thursday, October 16, 2008

Email overdue problems on Monday

On Monday and Tuesday 10/13-14 the State Library experienced a spamish glitch that bounced quite a few email overdues/ reminders/ reserves. They mostly happened to Optonline customers, but a few others also. If patrons have overdues and claim they did not get a reminder, they may not have. Deal with it as you usually do. If a patron complains about no reminders since the glitch, please give me their emails, etc. and I will try to address the problem.
RB

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