Thursday, July 31, 2008
item holds a follow up
I cleared all the item level holds this morning and just want to mention a few things.
- If you haven't already read the blog about the message that comes up for books missing or withdrawn please do so. It was posted July 23. It will explain what to do if you get the message stopping a hold request. We had 4 holds with items withdrawn. I ordered them through ILL so hopefully the patrons will have them in a week.
- There is a cataloging problem with some of the music CDs that are packaged funny and this is something Rosalie is going to solve. Evita is the item that raised the red flag. She will try and make it more straight forward to hold the music which has been packaged as separate disks in separate packages.
- I had a number of items that had item holds that I investigated to see if patrons were putting on the holds from home or our OPACs in house. I wanted to see if the OPAC uses the item record rather than bib as the default. But after testing with a few titles it appears that the Bibliographic record is the default from the OPAC in the library and at home. So I guess we are ones making the mistake.
- I also found a book that had 2 holds which was claimed never had so the holds are just sitting there. I guess there is no message for that. I alerted Rosalie and asked her buy a new copy. It is a South Beach Diet book. If you have to place a hold on a South Beach book please check the item record for availability and if it is the claimed never had then make sure to advise the patron we are getting a new one.
All in all things look good. You guys have done a great job with the pesky movie requests when there are various parts to a series. Keep up the good work with that.
I will take a look again next month and see if I find any other problems it was a great way to catch some items that need looking at or replacing.
Pat
