Monday, February 11, 2008
A few reminders for Circ staff
Before I give you the reminders I want to ask everyone at circ, that could include Megan and Sarah too, to respond to this blog with a comment that you had a chance to read the info. Thanks.
- If you are working on a reference question and have to leave it for someone else to finish please fill out the reference form. Make sure to date it and to put your name on it. Karen and Megan who usually pick up the questions left in the cubby reference rack also asked that you remember to check the level of material needed by the person. That will really help with their follow up.
- When you take a full cart from the desk and put a new empty cart in its place please make sure there are enough book ends and that the sign is back on the cart. This really helps everyone when putting away books.
- If books are returned for other libraries but are not interlibrary loans please pack them when they are checked in. Do not put them on the ILL return pile. If a nonILL is in the ILL return pile it creates confusion because the ILL people have to make sure there is no outstanding paper work etc. for all items and they assume everything in their pile is an ILL. If you check in the book then please package it for return. There are labels for most libraries on the ILL desk in the cubby. If you can't find a label for the library the item is going to you can find a label printer on the HRLC website. Very easy to do. If you need help please ask me or leave the book for me with a note and I will return it and also show you how to print the labels.
Thank you everyone for help with these matters. When things get busy we sometimes forget that the little things we do, helps to smooth the way for the next person.
Pat

