Wednesday, October 31, 2007
OverDrive Problem and Answer
A patron came in yesterday complaining that he could not listen to the disks he burned on any device but the computer he downloaded the book onto. I passed his problem along to OverDrive for some suggestions and here is the response. I am not sure that this will fix his problem but until we have any other information this is how to burn an OverDrive item to a CD and have it playable on various devices.
Please keep inmind that OverDrive Audio Books must be burned as Audio format, usingWindows Media Player. This means that each part will have to be burned on a separate CD. A title with 10 parts will be burned onto 10 CDs.
Please ask the patron to use the steps below to burn the titles usingWindows Media Player.
1. In OverDrive Media Console, highlight the desired title and click the'Burn' button, or choose menu option File > Burn. Windows Media Player opens and begins playing the title; do not stop playback.
2. Select the 'Burn' tab.
3. Select the 'Now Playing' list under the 'Playlists' heading on the left side of Windows Media Player.
4. Select the part you wish to burn and drag it to the Burn list on the right side of Windows Media Player.
5. Place a blank CDR in your CD-ROM drive and ensure that your CD drive is selected in the right-hand pane of Windows Media Player.
6. Click the 'Start Burn' button. Windows Media Player inspects,converts, and temporarily copies the file in preparation for burning.This process may take a few minutes. You can follow the Player's progress by monitoring the 'Status' field in Windows Media Player. When the burning process is complete, the status field indicates 'Complete'.
7. You can now eject the disc and enjoy your title on CD.
Please let us know if this helps or if we can provide further assistance
or information.
Sincerely,
The Library Reserve Support Team
Pat
Please keep inmind that OverDrive Audio Books must be burned as Audio format, usingWindows Media Player. This means that each part will have to be burned on a separate CD. A title with 10 parts will be burned onto 10 CDs.
Please ask the patron to use the steps below to burn the titles usingWindows Media Player.
1. In OverDrive Media Console, highlight the desired title and click the'Burn' button, or choose menu option File > Burn. Windows Media Player opens and begins playing the title; do not stop playback.
2. Select the 'Burn' tab.
3. Select the 'Now Playing' list under the 'Playlists' heading on the left side of Windows Media Player.
4. Select the part you wish to burn and drag it to the Burn list on the right side of Windows Media Player.
5. Place a blank CDR in your CD-ROM drive and ensure that your CD drive is selected in the right-hand pane of Windows Media Player.
6. Click the 'Start Burn' button. Windows Media Player inspects,converts, and temporarily copies the file in preparation for burning.This process may take a few minutes. You can follow the Player's progress by monitoring the 'Status' field in Windows Media Player. When the burning process is complete, the status field indicates 'Complete'.
7. You can now eject the disc and enjoy your title on CD.
Please let us know if this helps or if we can provide further assistance
or information.
Sincerely,
The Library Reserve Support Team
Pat
