Monday, October 29, 2007
The black bookdrop cart continues to be problematic. Sometimes, when you try to retrieve it, the handle of that cart prevents the dropbox lock from releasing, which in turn causes it to jam. Would you mind trying a new tactic for a bit? When pushing the black cart into the dropbox, turn the cart totally around so the handle faces the back. Hopefully that will eliminate this issue. Keep us posted if you encounter any problems.
Thanks.
Shelley
Thanks.
Shelley

